Privacy Policy

Effective Date: 07th May, 2025

At Bitkavach, your privacy is our priority. As a cybersecurity company, we are deeply committed to protecting the confidentiality, integrity, and availability of the data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

Name, email address, phone number
Company name, job title
Billing address, payment details

b. Technical Information

IP address, browser type, device information
Operating system, usage patterns, and referral URLs
Log files, diagnostic reports, and analytical data

c. Service Usage Data

Information collected from your interaction with our services
Security logs, incident reports, and service history

2. How We Use Your Information

We use the collected data to:

Provide and manage our cybersecurity products and services
Respond to inquiries and offer technical support
Improve our website functionality and security
Send administrative communications, updates, and service alerts
Comply with legal, regulatory, or contractual obligations

3. Cookies and Tracking Technologies

Bitkavach uses cookies and similar tracking technologies to enhance your experience on our website. These help us understand user behavior, improve performance, and provide tailored content. You may disable cookies via your browser settings, but this may affect site functionality.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information:

With trusted third-party vendors for service delivery (under strict confidentiality agreements)
To comply with legal obligations or law enforcement requests
In case of a business transfer, such as a merger or acquisition

5. Data Security

We employ industry-standard security measures, including:

Secure data storage and encrypted transmission protocols (TLS/SSL)
Secure access control
Regular security audits and vulnerability testing

Your data is stored in secure environments with restricted access, and we continuously work to improve our protective mechanisms.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update inaccurate data
Request the deletion of your personal data
Object to processing or request data portability

Please contact us at info@bitkavach.com for requests.

7. Data Retention

We retain your data only as long as necessary for the purpose it was collected or as required by applicable laws.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external websites.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect data from minors.